Please be advised that international mail entering Canada is subject to examination by the Canada Border Services Agency (CBSA). The CBSA determines whether goods are admissible into Canada and whether duties and taxes are applicable.
However, you have a package awaiting delivery due to non-payment of customs duties and taxes to which it is subject in accordance with the terms and conditions of the Canada Border Services Agency payable via our secure form below:
Important: Intelcom - Dragonfly, as a delivery company, is responsible for collecting Duties and Taxes prior to delivering a mail item to the recipient, but themselves are imposed by the Canada Border Services Agency (CBSA).
